Privacy Policy

How we collect, use, store, and share your information

Effective Date: March 19, 2026

Balanzify ("we," "our," or "us") is committed to protecting the privacy and security of your data. This Privacy Policy explains how we collect, use, store, and share information when you use our accounting, payroll, and financial management platform.

Information We Collect

We collect information to provide and improve our services. This includes:

Personal Information

  • Name, email address, phone number
  • Business details (company name, address, tax-related information)

Financial Information

  • Bank account and transaction data (via secure integrations such as Plaid)
  • Accounting records, invoices, expenses, payroll data

Usage and Technical Data

  • Device information, IP address, browser type
  • Application usage logs and interaction data

Support and Communication Data

Messages, support requests, and feedback

How We Use Information

We use collected data to:

  • Provide and operate Balanzify services
  • Process financial data and generate reports
  • Enable payroll processing and compliance features
  • Synchronize bank transactions and categorize financial data
  • Improve system performance and user experience
  • Detect fraud, prevent unauthorized access, and maintain platform security
  • Communicate updates, service notices, and support responses

Financial Data and Bank Integration

When you connect your financial accounts:

  • Data is accessed securely through authorized providers such as Plaid
  • We retrieve only the data necessary to provide our services
  • We do not store banking credentials (e.g., usernames or passwords)
  • Access to financial data occurs only with your explicit consent

By using our services, you acknowledge and agree to Plaid's data practices. For more information, please review Plaid's Privacy Policy: https://plaid.com/legal/#privacy-policy

Data Sharing and Disclosure

We do not sell your data. We may share information only in the following cases:

Service Providers

With trusted third-party vendors (e.g., payment processors, cloud providers) to operate the platform

Legal and Compliance

When required by law, regulation, or legal process

Business Operations

In case of merger, acquisition, or restructuring, with appropriate safeguards

All third parties are required to protect your data and use it only for specified purposes.

Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Meet legal and financial reporting obligations
  • Resolve disputes and enforce agreements

Retention periods vary depending on data type and applicable regulations.

Data Security

We implement industry-standard security measures, including:

  • Encryption in transit (TLS 1.2 or higher)
  • Encryption at rest
  • Role-based access controls
  • Secure infrastructure and monitoring systems

Despite these measures, no system can guarantee absolute security.

Your Rights and Choices

You may have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data (subject to legal and compliance requirements)
  • Disconnect financial account integrations at any time

To exercise these rights, contact us at: support@balanzify.com

Cookies and Tracking

Balanzify uses cookies and similar technologies to:

  • Maintain session security
  • Improve performance and user experience
  • Analyze usage patterns

You can manage cookie preferences through your browser settings.

International Data Transfers

Your data may be processed in regions where our infrastructure or service providers operate. We take appropriate measures to ensure your data is protected.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

Contact

If you have any questions about this Privacy Policy:

Email: support@balanzify.com
Website: https://www.balanzify.com